Hey hey! Michael DiFazio, here!

At our shop, Michael DifFazio Reclaim Artistry, we're not just about making furniture – we're about keeping it real. We believe in having your back in the wild world of custom furniture shopping. So, here's our No Nonsense Guarantee:

1. If the piece that's delivered isn't the right colour, size, or style you ordered, no sweat – we'll fix it or swap it out.

2. If your new piece of furniture takes a beating on the way home to you, we've got your back – we'll fix it up or swap it for a beautiful new one.

3. If your furniture decides to move,crack or split, we're on it – fixing it up or sending you a replacement.

This isn't just a promise; its our No Nonsense Guarantee, standing strong as long as you've got your custom piece from us. Yeah, we're building incredible pieces of furniture all day long, but we're a close-knit crew – more like your friendly local wood shop than some corporate giant. No fancy call centers or confusing policies here. The same person who helped you design and create your custom project is the one ready to talk if things aren't spot-on. Give us a text, or shoot an email to info@michaeldifazio.ca, and we'll sort it all out, easy-peasy.

And about our furniture – it's handcrafted from real wood. We get it's not everyone's cup of tea, so before you dive in, check out the details on our FAQ’s and our “Cosmetics Standards” on our website.

We've got your back for life!